W I S P I T

We Make IT Work

Suite 10A Pemberton House, Stafford Park 1, Telford, TF3 3BD +44 1952 908 708

We Make IT Work

Privacy Policy - Wisp IT Limited

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Privacy Policy for Wisp IT Limited
At Wisp IT Limited, we take the privacy and security of our customers’ personal information very seriously. This privacy policy outlines the information we collect, how we use it, and the steps we take to protect it.

Information Collection and Use
We collect personal information from our customers, including names, email addresses, phone numbers, and billing information, in order to provide our services. We may also collect information about your use of our website, such as your IP address, browser type, and pages visited. We use this information to improve our website and services, to process orders, to communicate with customers, and to ensure compliance with our terms of service.

Information Sharing and Disclosure
We do not share or sell customer information with third parties except as necessary to provide our services, comply with legal obligations, or protect the rights and safety of our customers and employees. We may share customer information with our trusted partners who assist us in providing our services, such as payment processors and hosting providers. We may also share customer information if we believe it is necessary to prevent fraud or other illegal activities, or to protect our rights or the rights of others.

Data Security
We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures to safeguard our customers’ information, including encryption, firewalls, and access controls. We also regularly review and update our security practices to ensure the highest level of protection for our customers’ information.

Data Retention
We will retain customer information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. After this period, we will securely destroy or delete customer information.

GDPR
Wisp IT Limited complies with the General Data Protection Regulation (GDPR). We recognize the importance of protecting our customers’ personal data and take all necessary measures to ensure compliance with the GDPR.

Under the GDPR, our customers have the right to access, correct, and delete their personal data, as well as to restrict or object to its processing. We also have a duty to notify our customers of any data breaches that may compromise their personal information.

Our privacy policy outlines our commitment to GDPR compliance, and we will continue to review and update our practices to ensure that we remain in compliance with this regulation. If you have any questions or concerns regarding your rights under the GDPR, please contact us at info@WispIT.net.

Cookies and Tracking
We use cookies and other tracking technologies to personalize our website, provide analytics, and improve our services. Cookies are small text files that are stored on your computer or mobile device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or are deleted). You can manage cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify customers of any material changes to this policy by email or by posting a notice on our website.

Contact Us
If you have any questions or concerns about our privacy policy, please contact us at info@WispIT.net.